INBOUND SERVICES

The highest standard in the inbound call center

Gold Mountain performs the highest quality objective work in regard to the inbound call center industry. Our commitment to producing high-quality products and services for our clients is, and will always be, the key to Gold Mountain’s success. Gold Mountain is setting new standards in the inbound call center industry, and we strive to be the undisputed industry leader.

If you are interested in quality inbound call center services, look no further than Gold Mountain. We offer a wide variety of options for you to choose from, and you can trust that each service we provide will be performed to the highest standard in the inbound call center industry.

Gold Mountain Communications - Inbound Call Center Services

The inbound call center services
we provide include:

  • Sales
  • Order Taking/Fulfillment
  • Click-to-Call Services
  • Exclusive Transfers
  • Direct Response
  • Catalog Order Processing
  • Customer Service
  • Overflow Services
  • Open Enrollment

CONTACT US TODAY TO DISCUSS YOUR CALL CENTER NEEDS.

Inbound Call Center
Services

Customer service is the one thing we try to incorporate in all the services we offer. By treating everyone with equal respect and kindness, you can be sure Gold Mountain will get the job done and increase revenue, customer satisfaction and experience.

As an example of how focused we are with customer service, Gold Mountain also offers overflow services. No one likes to be placed on hold, and with this service we can help reduce hold time.

Gold Mountain Communications - Row of Office Computers

Direct Response Services
(DRTV)

Exclusive transfers is another quality service we provide to help benefit our clients and their customers. Regardless of the need, we can provide callers with the ultimate in customer service and get them transferred to where they need to be.

As if our reputation for customer service wasn’t enough, the direct response service we provide offers high-quality, creative ways for customers to get directly ahold of our inbound call center in order to boost sales and revenue. To go along with direct response, our inbound call center is also capable of handling catalog ordering processing. Customers order what they like, and we get it processed in no time.

Direct Response (DRTV) Services

Exclusive transfers is another quality service we provide to help benefit our clients and their customers. Regardless of the need, we can provide callers with the ultimate in customer service and get them transferred to where they need to be.

As if our reputation for customer service wasn’t enough, the direct response service we provide offers high-quality, creative ways for customers to get directly ahold of our inbound call center in order to boost sales and revenue. To go along with direct response, our inbound call center is also capable of handling catalog ordering processing. Customers order what they like, and we get it processed in no time.

Inbound Call Center Service

Customer service is the one thing we try to incorporate in all the services we offer. By treating everyone with equal respect and kindness, you can be sure Gold Mountain will get the job done and increase revenue, customer satisfaction and experience.

As an example of how focused we are with customer service, Gold Mountain also offers overflow services. No one likes to be placed on hold, and with this service we can help reduce hold time.

Gold Mountain Communications - Row of Office Computers
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